Process mapping for microinsurance operations: A toolkit for understanding and improving business processes and client value
By Roland Steinmann
05 October 2012
This manual aids microinsurance institutions by presenting a technique called process mapping. This technique can support institutions in self-analysis by assisting them in understanding, developing and improving business processes. The manual describes how a process map can be drawn, analysed and adapted for the microinsurance sector.
Explore more tags from this article
About the Author(s)
Roland Steinmann
Contact us
We’re here to help you break through complex challenges and achieve next-level success.