Commercial health insurance in China has been growing rapidly and large information technology companies have made headways into the health insurance market. Leveraging digital technology and direct access to individual consumers, the IT companies bring a unique vision and strategy on growing the health insurance business. Understand their impact in this paper that covers:
- What is platform mutual aid?
- Evolution of platform mutual aids in China
- Member characteristics
- Technology innovations to address old problems
- Factors to consider in future growth
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