Health & welfare administration

Overview

Health & welfare administration

Milliman's health and welfare administration consultants partner with clients to implement and manage a benefits administration solution that meets their unique vision and culture. We streamline complex administration requirements and understand each detail in managing benefit administration.

Milliman reduces plan and administration costs by:

Applying client specific business rules to benefit administration
Moving the health and welfare enrollment to a hosted, web-based environment
Providing a web portal for benefit elections and employee self-service for life event changes
Enforcing dependent eligibility rules to ensure only eligible spouses, domestic partners, and children are enrolled in the plan
Synchronising benefits administration with payroll to provide timely, accurate benefit plan enrollments and deductions
Eliminating redundant administration processes and ensuring the remaining processes are managed consistently
Utilising efficient database and web processing to reduce data redundancy and to speed up setup and processing time

Milliman adds value by:

Decreasing the time HR professionals spend on administration, which allows more time for strategic initiatives
Providing employees 24/7 online access to their benefit information, giving employees more flexibility in enrollment and allowing employees quick access to benefit plan information
Empowering employees to manage their elections and verify their accuracy online or on their phone or tablet
Assisting employees with eligibility and enrollment questions

Our services apply to both active employee and retiree populations.

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Products

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Benefit plan evaluation

Milliman Online Total Rewards (OTTER)

OTTER allows employers to communicate employees’ personalised benefits and pay information all in one place.

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Health & welfare administration